Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the Home Insulation Advice website at homeinsulationadvice.co.uk ("the Website"). The Website is run by Better Home Hub Ltd ("we", "our", "us"), company number 16605946, registered office Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. By using the Website, you agree to these Terms.

Our Services

Home Insulation Advice provides:

• General information about home insulation options
• A quote form: Better Home Hub finds up to 3 local insulation specialists who cover your area and asks them to contact you with a quote

We are an introduction service. We do not carry out surveys, insulation or removal work, and we are not a government body, grant scheme or trade association. Specialists we introduce may pay Better Home Hub a fee for the introduction. It is free for you to enquire and you are under no obligation to go ahead.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that breaches any applicable law or regulation
• Provide false or misleading information when using our services
• Attempt to gain unauthorised access to our systems or data
• Use the Website to transmit any harmful or malicious content
• Reproduce, duplicate, or exploit any part of the Website for commercial purposes without our permission

Quotes and Pricing

We do not give prices or quotes. Any quote comes from the specialist, usually after they have assessed your property, and is a matter between you and them. Cost figures in our guides are typical ranges from the sources named on each page, not prices for your home.

Specialists

Any contract for work is between you and the specialist directly. We are not a party to it, and we are not responsible for the quality, timing or outcome of any work. Before agreeing to work, check the specialist's registrations, insurance, guarantee and written quote for yourself.

Intellectual Property

All content on the Website, including text, graphics, logos, and software, belongs to Better Home Hub Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Website or our introduction service.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Disclaimer

The information on our Website is provided for general guidance only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind about the completeness, accuracy, or suitability of the information. Any reliance you place on such information is at your own risk.

Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Changes to These Terms

We may revise these Terms at any time by updating this page. You are expected to check this page periodically to take notice of any changes. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: info@homeinsulationadvice.co.uk
• Phone: 03330 505 281