Privacy Policy
Last updated: January 2026
Introduction
Home Insulation Advice ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homeinsulationadvice.co.uk and use our services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Fill in our contact or quote request forms
- Use our instant quote calculator
- Contact us via email or phone
- Subscribe to our newsletter
This information may include:
- Name
- Email address
- Phone number
- Postcode
- Property details (type, size, age)
- Service requirements
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral source
How We Use Your Information
We use the information we collect to:
- Provide quotes and respond to your enquiries
- Connect you with qualified insulation installers
- Improve our website and services
- Send relevant communications (with your consent)
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Partner Installers: Trusted insulation companies who can provide quotes and services for your area
- Service Providers: Third parties who help us operate our website (hosting, email, analytics)
- Legal Requirements: When required by law or to protect our rights
We will never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@homeinsulationadvice.co.uk.
Cookies
We use cookies and similar technologies to improve your experience on our website. For more information, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@homeinsulationadvice.co.uk
- Phone: 03330 505 281